Whether for the better or the worse is left as an exercise to the reader but it definitely has changed.
The other day I was whining diffusely about the breakage of my new lenovo thinkpad t410. A day later I get a response. And a useful one at that!
Think about it! When did we ever have this before? Random people from a different continent taking note of one’s utterances and sharing their knowledge?
Just in case you missed it, the world has changed. And in this particular case I quite like it 
